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Coronavirus and funerals

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Coronavirus and funerals: latest information and advice.

All social gatherings except funerals are now prohibited by the government and are only to be attended by immediate family.  We are advised that 'immediate family' means: -

• Spouse/partner
• Parents/carers
• Brothers/sisters
• Children and partners

Funeral services are continuing to be held in our funeral chapels but please limit the number of immediate family attending to as few as possible and no more than 10.  This will enable effective social distancing and help limit the risk of infection to ours and funeral directors staff and those conducting funeral services.

In any event please DO NOT come to the Crematorium if you have any of the well-publicised symptoms. 

Our chapels have webcast facilities enabling funeral services to be broadcast via the internet.  Subject to availability you can arrange a webcast via your funeral director and in the circumstances the fee for this is reduced to cost price.

Our office is now closed to everyone except those collecting cremation ashes.  No more witness scattering of ashes are being carried out.  Processing of memorial applications and other non-essential matters are temporarily suspended.  

Our chapel and garden of remembrance is closed.  You should only be attending the Crematorium to attend a funeral, and then in the limited circumstances as set out in this notice, or to collect cremation ashes.

We are receiving a much higher than normal number of enquiries and the pressure on our staff will increase as the situation develops so please do not call us about non-urgent matters like commemoration or the garden of remembrance.

The following measures are being taken to help reduce the risk to our staff and those attending funerals: -

  • Sanitisation bottles are situated in reception, meeting rooms and staff areas (but not in public-only areas as they go missing).
  • Wall mounted sanitisation dispensers will be situated in our public areas and near the entrance to the chapels when they can be obtained (and this notice will be updated as soon as they have been received and installed).
  • Posters illustrating recommended hand washing procedures are displayed in all toilets.
  • Regular additional cleaning is being carried out of the chapels and high contact areas including doors, face plates, door handles, taps, loo flush handles, reception counters, desk and table tops.

We apologise for all these restrictions and curtailments to our usual services and facilities and are looking forward, as I'm sure we all are, to the time when we can get back to normal.  In the meantime, thank you for your support and cooperation.

If/when there is any change to this advice, it will be updated as soon as it happens.

Last updated: 02/04/2020

 

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