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Coronavirus and funerals

Milton Chapel inside view






Coronavirus and funerals: latest information and advice.

The Government has updated the guidance for managing a funeral service during the coronavirus pandemic.

Attendance at funerals

We kindly ask that you do not have more than 30 mourners in attendance at our crematoria so that we can comply with government requirements on maintaining social distancing and NHS test and trace.

All those attending must follow the government guidance on staying alert and safe

If you have any symptoms of Covid-19 (a new continuous cough, a high temperature or a loss of, or change in your normal sense of taste or smell) you must not attend a funeral. By arrangement with your funeral director we offer webcasts at our crematoria without additional cost for those who are unable to attend.

Those who are self-isolating or clinically vulnerable

Mourners who are self-isolating or who are clinically extremely vulnerable (shielding) are now able to attend a funeral, but please make your funeral director aware of this. Your funeral director will liaise with the crematorium so that we can assist with your requirements.


Our toilets are open as normal and have hot water for hand washing.

Face covering

Crematoria chapels are now a place in which you need to wear a face covering by law. Exemptions include children under the age of 11, a relevant official acting in the course of their employment or their duties (Celebrants / Funeral Directors / Crematoria staff) or whilst a person is carrying out a reading at a service. Members of the public attending a service in one of our chapels should ensure they bring an appropriate face covering with them. 

More information Face coverings: when to wear one and how to make your own.


Unfortunately, in accordance with the latest guidance we can no longer permit singing, chanting requiring raised voices or the playing of instruments that are blown into as these activities pose an additional risk of infection, especially in enclosed spaces.

Test and Trace

We keep records of those who arrange a funeral service and will provide this information to the NHS test and trace service if requested to do so. If your information is passed to the test and trace service, then you will probably be asked to provide details of attendees at the funeral in order to assist with contact tracing. You should keep a list of the people who attend to help with this process.

Crematorium office

Our office is open and we are making appointments for witness scattering of ashes ceremonies for which the same restrictions apply relating to the number of people who can attend as for funerals.

We are also making appointments for people who wish to come to the office to discuss and arrange commemoration. However, to ensure social distancing is maintained for our staff, the size of our interview room means that unfortunately we can only see one person at a time.

Crematorium grounds and chapel of remembrance

Our chapel and garden of remembrance are open as normal.

Hand sanitization and extra cleaning

The following measures are being taken to help reduce the risk to our staff and those attending funerals: -

  • Sanitisation bottles are situated in reception, meeting rooms and staff areas.
  • Wall mounted sanitisation dispensers are situated in our public areas and near the entrance to the chapels.
  • Regular additional cleaning is being carried out of the chapels between services and high contact areas including doors, face plates, door handles, taps, loo flush handles, reception counters, desk and table tops.

Apologies for the disruption

We apologise for all these restrictions and curtailments to our usual services and facilities and are looking forward to the time when we can get back to normal. In the meantime, thank you for your support and cooperation.

Future changes

If/when there is any change to this advice, it will be updated as soon as it happens.

This advice was last updated on Saturday 8 August 2020.

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